Do I need an account to watch?
No. Your list and the free catalog work without an account. You only need an Antena Play account to subscribe to and use Pro.
The app rejected my list details. Is it my account?
No. The service that provides your list is the one that checks the server, username and password. Check the details with them, with no extra spaces. Your account email does not go in those fields.
I signed out of my lists and they disappeared. What now?
Sign out of your lists, at the end of Settings, removes the lists from the device and keeps the account connected (the app asks first). Add yours again under I have an IPTV list. To disconnect only the account, the button is Sign out of your Antena Play account. On LG, until version 2 arrives, the button that removes the lists is still called Sign out.
I subscribed on my phone. Does it work on the TV?
Yes. The subscription belongs to your account, not to the device: connect the same account on the TV and Pro shows up there.
I got a new device. Do I lose Pro?
No. Connect the same account on the new device. An account covers up to 5 screens; to free a slot, unlink a device at antenaplay.app/conta, Screens tab.
I did not get the sign-in email.
The link arrives within a few minutes and is valid for 15 minutes. Check your spam folder and, if it expired, request a new one. More in the Help center.